Refund policy

All products at One Twenty-One Designs are considered custom made, due to this we do not offer returns or refunds. However, if you have an issue with your order please contact us at onetwentyonedesignsbyag@yahoo.com and we will make every effort to correct the order.

Any damage must be reported within 24 hours of your order being delivered. To file a claim, we must have pictures of the damaged item, as well as all original packaging materials.